Using Find My Device to reset your Xperia device Tip: You can recover your Google account username and password using the Google Account Recovery page. If you don't remember your Google account username and password, you cannot unlock the device yourself. You then need to enter your Google account username and password in order to use the device. Depending on your security settings, your Xperia device may lock after a reset or repair. Read about the requirements and results of each option below, and choose the method that suits you best.Īttention! Before performing any of the actions described in this article, make sure you know your Google account username and password. If you forget your screen lock PIN, password or pattern, you can reset your Xperia device using either the Find My Device app from Google or the Xperia Companion computer application.
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